Ride-Hailing company, inDrive expands services across four major cities in Zimbabwe

Ride-hailing and mobility company, inDrive has announced an expansion of its ride-hailing services across four major cities in Zimbabwe: Harare, Bulawayo, Gweru, and Mutare. The company said that it has also officially launched its courier services in the country’s capital city, Harare to enhance users convenience.

According to a statement by the company, the expansion marks a significant milestone in inDrive’s mission to challenge injustice by offering fair, affordable, and people-driven services to communities across Zimbabwe. “With the launch of the new courier service, individuals and businesses can now send packages safely and efficiently”, it said.

The company also announced that it has already established intercity services to provide seamless connectivity across key cities to support residents’ and businesses’ mobility needs. “The intercity service, which has been successfully connecting cities for some time, continues to offer passengers greater flexibility and convenience in planning their travels”, the statement reads.

“We are thrilled to expand our footprint in Zimbabwe. With our presence in Harare, Bulawayo, Gweru, and Mutare, we’re making strides towards offering fair and more accessible mobility solutions to the Zimbabwean community,” said Kudzai Jeke, inDrive’s Country Representative in Zimbabwe.

“The launch of our courier services, alongside our existing intercity service and ride-hailing, reflects our commitment to addressing local needs and challenges, empowering residents and businesses with greater convenience and growth opportunities”, he adds.

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inDrive, a global mobility and urban services platform, was launched in 2013. In addition to ride-hailing, the app company provides an expanding list of urban services, including intercity transportation, freight delivery, task assistance and courier delivery. In 2023, the company launched New Ventures, a venture and M&A arm.

Considered one of the fastest-growing ride-hailing companies in the world, inDrive which now operates in 779 cities across 46 countries has been downloaded over 240 million times. It was the second most downloaded mobility app in 2022 and 2023.

This growth and diversification reflects inDrive’s evolution from being the world’s second-most downloaded mobility app to a global multi-service platform operating across these countries.

inDrive’s unique model which allows users to negotiate costs directly, has gained widespread favorability in Zimbabwe. The app’s “name your price” model continues to challenge industry norms, promoting fairness in pricing while ensuring quality service. This innovative approach has led to inDrive being recognized as the most downloaded app globally for two consecutive years, underscoring its increasing popularity.

Recall that inDrive announced last week that it has successfully completed 5 billion deals across its global mobility and urban services platform as of September 2024. According to an announcement by the company, the company’s 5 billionth deal was successfully closed by a driver and passenger in Peru.

According to the statement, this major milestone marks a significant moment for the company since the company launched its innovative bid-based pricing model in 2012 with the goal of making ridesharing pricing fairer for both drivers and passengers.

The company also said that since launching its core service of ride-hailing 11 years ago, its passengers have travelled for a total of 123,500 years, covering a distance of 32 billion km. The company has also expanded to include a range of additional services, most recently launching financial services for drivers in Mexico.

Over the past 11 years, the company has leveraged its strong product-market fit across diverse regions, demonstrating a unique ability to scale rapidly and secure leading positions across markets without disproportionately focusing on any single country. This underscores the global customer demand for greater freedom of choice and a desire to take back control from algorithms – precisely what its model provides.