Cube Cover, Slot roll-out device protection solution

Cube Cover, a Tasala Insurance Broker Company, has launched a device protection service in partnership with Slot Systems Limited, Nigeria’s largest mobile device retail and distribution company.

This launch comes amid rising smartphone adoption and increasing repair costs in Nigeria, factors that have spurred demand for device protection services.

The partnership introduced ‘SUPER FIX’ a device protection product aimed at simplifying access to device protection and repair services for smartphone users. According to the companies, the service combines digital onboarding, repair approvals and access to repair centres through SLOT’s retail and service network nationwide.

Under the arrangement, customers can purchase the Super Fix protection plan at participating Slot stores across the country from as low as ₦5,000 annually and access repairs at authorised Slot repair centres.

Cube Cover informed that eligible repair claims would be processed through its automated platform, enabling instant approvals for qualifying cases.

The service is supported by the Cube Cover mobile application, which offers digital onboarding, policy management, a repair shop locator and a pre-approval feature that allows users to initiate and monitor repair requests before visiting a repair centre.

Speaking on the collaboration, Co-founder of Cube Cover, Mr. Deji Macaulay said the move reflects efforts to simplify device protection through automation and digital processes.

“This alliance represents the future of valuable protection in Africa. We are removing the complexity and delays traditionally associated with device protection by using automation and intelligent digital systems. Customers can now protect their devices, walk into a Slot repair centre when damage occurs, and receive instant approval for repairs through our auto-claims platform,” he said.

He added that the innovation is built to provide protection for smart device users against accidental screen damage and other device-related incidents through a digital claims process.

Chief Executive Officer of Slot Systems Limited Nigeria, Engr. Nnamdi Ezeigbo, said the partnership aligns with the company’s priority for customer value and support.

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“We have always focused on delivering trusted technology solutions and superior customer experience. Partnering with Cube Cover allows us to extend that commitment beyond device sales into device protection and care, giving our customers greater peace of mind,” he said.

Also, Co-founder and Chief Operating Officer of Cube Cover, Mr. Alfred Egbai explained that the collaboration would leverage Slot’s nationwide retail presence with Cube Cover’s technology platform to expand access to digital protection services and improve repair turnaround times.

Cube Cover’s Customer Experience Manager, Ms. Elfrieda Ezenagu assured of established system to expedite response and resolution of customer requests.

“We have designed an intelligent customer experience system that ensures that each customer is attended to promptly and resolutions are timely. We are sure that our customers will have a good experience with us,” she said.