Tech Trivia with Oluwaseyi Morountonu, Operations Lead at Fincra

There is a lot that happens behind the scenes when money moves through a fintech platform. From payment routing and partner coordination to resolving incidents when something goes wrong, operations teams are often working quietly to keep the system running. 

Handling operations in a fintech can mean keeping track of several moving parts at once, and this is what Oluwaseyi Morountonu has been doing for over five years.

She is a Payments Operations and Product Leader with over five years of experience building and running financial infrastructure across African markets. She currently serves as Operations Lead at Fincra Technologies, where she oversees payment operations across multiple African markets, managing corridor and channel routing, partner and processor relationships, merchant pricing, and incident management across payment rails spanning Nigeria, Ghana, Kenya, Uganda, and beyond.

Before her current role, Seyi spent time as a Product Manager at Fincra, where she led the development of Banking-as-a-Service virtual accounts and helped scale Kele, a digital banking app, from launch to strong early growth. 

Her earlier career includes product and growth roles at Polaris Bank, Angala Financial Technology, and E-settlement Limited, where she worked on everything from USSD lending products to agent network expansion.

Seyi holds a BSc in Industrial Chemistry from Obafemi Awolowo University and has completed multiple product management certifications through Product Dive and Product School. Outside of payments, she’s drawn to the intersection of technology and healthcare and is passionate about building systems that actually work for the people who depend on them. 

Summarise your mornings in one sentence

My mornings start at 5:30 am with the gym, then it’s straight into ops mode by 9:00 am, clearing overnight Slack messages, sitting in on engineering standup and our daily Kaizen call, resolving any urgent issues, and working through my to-do list between meetings and customer calls. 

Describe your gadget setup

I work mainly on a MacBook Pro, alongside a tablet and my phone for staying on top of things on the go. I also keep a whiteboard by my desk where I write out my to-do list and anything I want to keep top of mind. 

What tech tools/ applications do you use the most for work?

Jira, Metabase, Looker Studio, Postman, and New Relic. 

What do you do when you need inspiration?

I take a short nap to reset, and if I’m still stuck, I call a colleague or a friend to get a fresh perspective on things. 

What mobile application can you not do without daily?

Slack.

What tech solution do you wish someone had created?

A tool that lets ops and engineering teams resolve incidents and align on tasks in real time, without needing a call every time. 

If you had unlimited time and money, what problem would you solve?

I would pick a sector in the Nigerian economy that badly needs digitisation and build a system that actually works. Right now, we don’t have a unified patient record system, and there’s no easy way to transfer records from one private facility to another. I’d want to fix that. 

Which woman in tech inspires you the most?

Adia Sowho inspires me a lot. She’s built and scaled tech ventures across Nigeria, from launching MTN’s 5G network as CMO to leading Thrive Agric through a turnaround, to growing Migo’s digital credit platform. What stands out to me is how she moves between operations, marketing, and general management, and still delivers real scale. That range is something I aspire to in my own career. 

Which profound statement inspires you the most?

Discipline is the soul of an army, a line attributed to George Washington. I hold onto it because discipline is really the foundation for everything in life. It’s how you form habits, and it’s how you actually execute on your goals, not just talk about them. 

Whose women in tech trivia would you love to read?

Adeola Ayoola, CEO and Co-founder of Famasi Africa. She’s building the infrastructure to digitise pharmacies and simplify medication access across Africa, which is exactly the kind of healthcare digitisation I’m passionate about. I’d love to read about her journey from pharmacist to founder. 

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