Uber launches new feature to allow drivers pick up groceries for users in Lagos

Ride-hailing app, Uber announced the launch of Store Pickups, a new feature that will help consumers have their parcels or purchased items picked up or delivered conveniently.

Known as Courier, consumers can book a delivery person to collect their prepaid items from stores, whether purchased in-store or online. According to Uber, the product is designed to make same-day deliveries easier and faster.

To use the service, consumers simply need to prepare the item for pickup, select “Courier” on the Uber app, choose the delivery type (send or receive), input the pickup and delivery addresses, and review the terms and conditions. Upon confirmation of the request, the user can monitor the delivery progress in real-time via the app.

According to a statement by the ride-hailing. company, users can also upload a picture of their receipts and provide specific instructions for the driver to know where and how to pick up the items.

Additionally, the driver can interact with the store on the customer’s behalf.

“We aim to stay close to the evolving needs of our consumer base and the introduction of Store Pickups with Courier demonstrates this understanding. With Courier, one can send or receive items and also have purchased items picked up in-store, providing convenience for consumers and allowing them to spend more time with loved ones this festive season,” said Tope Akinwumi, Country Manager, Nigeria, Uber.

According to him, safety remains a core principle that Uber embeds into all products and services.

Hence, with Store Pickups, users can take advantage of Live Tracking, which allows them to follow the pickup and delivery of their items, and PIN Verification, which provides a unique PIN that the delivery person can use to verify that the correct item has been collected or delivered.

Uber added that the new Store Pickups feature is currently only available in Lagos, with plans to extend availability to other key cities in the near future.

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